Service in English

Mobile Phone Customer Service

Call 0200 17000 (mobile phone charge/local network charge)
Mon–Fri 8–20
Sat 9–16.30

If you have an emergency outside the service hours – if your phone has been stolen, for example – you can call 0206 90101 (mobile phone charge/local network charge).
 

Broadband Customer Service

Call 0200 17000 (mobile phone charge/local network charge)
Mon–Fri 8–20
Sat 9–16.30
 

TV Customer Service

Call 0200 17000 (mobile phone charge/local network charge)
Mon–Fri 8–20
Sat 9–16.30

Cable TV customers can submit fault notices on 0206 90101 (mobile phone charge/local network charge) around the clock.
 

Home Telephone Customer Service

Call 0200 17000 (mobile phone charge/local network charge)
Mon–Fri 8–16