Contact information
Sonera Customer Service
Our Customer Service helps you in all questions related to subscriptions, services and invoicing.
Call 0200 17000
Mon–Fri 8:00am–8:00pm
Sat 9:00am–4:30pm
NB: If you need to close your mobile subscription – for instance in the event of theft – outside the service hours of Customer Service, you can call our Technical Customer Service.
Technical Customer Service
Technical Customer Service helps you when the problem is caused by Sonera’s service instead of your own device.
Call 0206 90101
Mon–Fri 8am–8pm
Sat 9am–4:30pm
Fault reports are received 24 hours a day, 7 days a week.
Sales Service
Our Sales Service helps you in matters related to buying subscriptions and services.
Call 0800 133 133
Mon–Fri 8am–8pm
Sat 9am–4:30pm
You can also give feedback on the web.
Corporate Customer Services
General Customer Service +358 200 18818
Billing Enquiries +358 206 90122
Our Customer Service is available Mon–Fri 8am–5pm.
Technical Customer Service +358 206 90801
Open 24h a day
Conferencing services +358 200 17200
meeting@sonera.com